Our Approach
Goldstar Insurance Broker Ltd excels in tailoring insurance solutions to meet the distinct needs of individuals and businesses alike.
Goldstar Insurance Broker Ltd excels in tailoring insurance solutions to meet the distinct needs of individuals and businesses alike.
At Goldstar Insurance Brokers Ltd., we offer a comprehensive range of services to meet your insurance needs. From customized insurance solutions and risk management services to efficient claims handling and management, our team ensures comprehensive coverage and compliance through insurance audits. Additionally, we are dedicated to empowering our partners through third-party capacity building, providing them with the knowledge and skills to navigate the insurance landscape effectively.
Our in-house Risk Management Services team renders customized services aimed at identifying direct, counter-party, and third-party risk exposures, minimizing the potential for downtime, and mitigating or avoiding losses. We prescribe risk control measures and insurance solutions where and when deemed necessary, and we provide these services in collaboration with our business partners, such as our insurers, re-insurers, and independent risk assessors and engineers.
Our claims handling is noted for its promptness, fairness, and quality. This achievement is the result of our enhanced claims management policies and processes; the incorporation of notification procedures into insurance policies and documents to educate clients on their role in expeditious claims payment; the daily monitoring of claims-related activities; and our commitment to customer satisfaction.
Customers’ risk exposures and insurance needs change from time to time. Therefore, as part of our customer care requirements, we conduct periodic insurance audits for our major and large clients at no cost to them. The findings from the audits are used to make appropriate insurance and risk control recommendations.
Some of our clients have in-house insurance units or officers tasked with handling the clients’ insurance policies and other insurance-related matters. We support such clients (at our own expense) through third-party capacity-building interventions, which involve providing training and education for the in-house officers. Third-party capacity building focuses on key issues, including but not limited to: assessing insurance needs and the adequacy of insurance cover; in-house insurance administration; and loss prevention and loss minimization strategies.
Discover how we can assist you. Contact us now for a personalized insurance solution.