FAQs

Browse our FAQs for quick answers to commonly asked questions.

You, as a client, do not pay for the services we render as insurance brokers. Every insurance product purchased has a marketing expense built in, and the insurance company uses this expense to pay commissions to brokers. The broker commission rate is determined by the National Insurance Commission, and it does not increase or decrease the premium you pay.

At Goldstar, our job is to assess your risks and exposures and engage the market for the products that will best protect you against losses at the most competitive rates. In the event of a loss, we facilitate the claims process to ensure that your valid claims are paid promptly.